RoundRun/Product tour/Customer SMS

Screen 10 · SMS

Prepare the message once. Keep the customer context.

RoundRun organises today, tomorrow, templates and the sent log in one Android screen, with reusable fields for the customer, date, amount, invoice link and business.

Real Android beta screen · demo data
RoundRun SMS templates for on my way, payment chase, schedule change and friendly reminder messages

Templates shown with merge fields; no message was sent during capture.

How it functions

Four tabs for the messages around a working round

  • Today: contact customers linked to the current work and send relevant updates.
  • Tomorrow: preview the scheduled customers, choose who receives a reminder and review the filled message first.
  • Templates: save on-my-way, schedule-change, reminder, payment and custom wording with reusable fields.
  • Log: retain a record of what RoundRun sent or queued, rather than relying on memory.
  • Payment context: insert outstanding amounts and invoice links into payment chases.
  • Customer choice: open one customer or prepare a selected group instead of treating every day as an all-or-nothing blast.

Important limits

“No RoundRun SMS fee” does not mean every text is universally free

The mobile network plan must include the messages being sent and may have fair-use rules. Direct own-SIM messaging is an Android workflow; a native iPhone app is planned. Automatic sending requires the optional RoundRun SMS Extension, while the normal phone composer can be used for user-confirmed messages.

Check the sender

Customers should recognise the number and know how replies will be handled.

Check consent

Use service messages for genuine customer administration and respect opt-outs and UK data rules.

Check the log

Confirm sent, queued and failed states before assuming a customer was contacted.

RoundRun helps prepare and send customer service messages. The business remains responsible for lawful use, accurate contact details, mobile-network terms and respecting customer preferences.

Message with less repeated typing

Test tomorrow reminders from your own Android number

Use a copied customer set first, preview every template field and confirm the sent log before enabling a larger workflow.