Prepare the work
Bring together the jobs, service requirements, expected time on site, working hours, availability and relevant worker skills.
Field service dispatch software · private pilots
Plan every worker’s day around jobs, skills, time and real roads.
RoundRun Dispatch helps an operations team turn multi-site work into practical daily plans—then lets the dispatcher review, adjust and approve the result before it reaches the workforce.
Controlled rollout · custom scope and pricing · no public self-serve signup yet
Prepare · preview · approve
A route is only useful when the whole working day fits
Shortest-distance routing answers only one question. Dispatch is intended to build a workable day by considering who can do the job, how long it should take, when the worker is available, how much capacity remains and how the roads connect each site.
Build a road-routed preview
Allocate and order the day against real road travel, surface exceptions and show the proposed working shape before anything changes.
Review and publish
The dispatcher keeps control: inspect the proposal, adjust where operational judgement matters, approve it and publish the day to workers.
The private-pilot process is designed to compare the planned route with the current operation using real time-on-site and travel evidence—not a promised saving invented before the work is measured.
Built for multi-site work
One dispatch problem, across several kinds of business
The common need is not a particular trade. It is giving a mobile worker a sensible list of jobs for the day, in an order the operation can actually deliver.
Office and commercial cleaning
Plan recurring site visits around access windows, expected cleaning time, team availability and the travel between buildings.
Specialist cleaning
Coordinate end-of-tenancy, oven, window, gutter and other jobs where required skills and realistic time on site can differ.
Vending and replenishment
Build daily site runs for refills, collections and service calls while keeping route time and worker capacity visible.
Inspection rounds
Assign repeat inspections and compliance visits across a region without treating every stop as identical.
Maintenance and field service
Plan several customer or asset visits for a mobile worker while accounting for job type and expected duration.
Other mobile operations
If each worker receives a daily list of geographically spread jobs, the Dispatch pilot can test whether the workflow fits.
Operational control
Automation proposes. Your dispatcher decides.
Dispatch is not intended to hide difficult work behind a single “optimise” button. The planned workflow keeps exceptions visible and preserves a review step before the route becomes the team’s working day.
That matters when access times, customer commitments, specialist skills or local knowledge should override the mathematically neat answer.
Privacy by design
Use only the location detail the plan needs
Where a worker’s start area is needed for planning, the proposed Dispatch workflow can use an approximate start area rather than exposing an exact home coordinate to the dispatcher.
Data handling and rollout requirements are agreed during the pilot, alongside access controls, support and governance.
RoundRun
For owner-operators and small window-cleaning teams
The core RoundRun product connects recurring rounds, daily planning, routes, customer texts, invoices, payments and reporting. It is the right starting point for a solo window cleaner or a small team sharing the work.
RoundRun Dispatch
For larger mobile workforces and multi-site operations
Dispatch adds the operational layer needed to allocate and route work across a wider workforce, with controlled previews, dispatcher approval and rollout governance.
It is currently available only through private pilot discussions.
Frequently asked
RoundRun Dispatch questions
What kind of work can RoundRun Dispatch plan?
It is intended for mobile teams completing several jobs or site visits each day, including office and commercial cleaning, end-of-tenancy and specialist cleaning, window and gutter cleaning, vending and replenishment, inspections and other field-service work.
Does Dispatch only choose the shortest route?
No. The planned workflow considers road travel alongside job duration, worker availability, skills, capacity and operational constraints, then presents a plan for dispatcher review before work is published.
Is RoundRun Dispatch generally available?
No. It is currently discussed through controlled private pilots so the workflow, support requirements and commercial model can be validated before a wider rollout.
How is RoundRun Dispatch priced?
Pilot and rollout pricing is scoped around the operation, active routed workers, implementation needs and support requirements. RoundRun provides a written proposal after an initial discussion.
Controlled private pilot
Prove the route with a small operational cohort
Start with real jobs and a small number of workers. Measure planning time, road travel, time on site, exceptions and completed work before deciding how far to roll out.